Online Outage Map Now Available

WFEC recently debuted a new online outage map to give our members the ability to monitor outages on the Web using any device with Internet access, including smart phones. Members can use this feature to monitor WFEC’s progress in restoring power until the outage is completely restored.

“Despite our best efforts to prevent outages, there are factors beyond our control, such as storms, winds and lightning that occasionally interrupt electric service. We understand that communication during these times is essential. That is why we have implemented a state-of-the-art outage management system. In fact, when the power goes out, many people get on the telephone and begin calling their friends and neighbors to see who has electricity and who does not. WFEC has recently made determining this much easier by providing outage information online,” said Penny Hagan, Manager, Member Services.

Displaying power outage information online allows any member with Internet access to see if power is out in their general area at the touch of a button. The map also displays how many outages the cooperative is experiencing throughout its entire distribution system. This information can be beneficial in determining how long it may be before power is restored at a given location. The more outages that there are on the map, the longer it could take to make repairs.

Viewing outages online should not take the place of the telephone call you make to report an outage at your location. There is no guarantee that your specific outage has been reported unless you make the call yourself and speak to a member services representative or our automated outage reporting system.
Our members expect to have accurate and timely information regarding their electric service during outages and inclement weather - this is just another way WFEC is meeting that challenge.

To use the feature, visit http://www.westflorida.coop/outage_map/.